Revocation instruction

Right of revocation

You have the right to revoke this contract within 14 DAYS without stating reasons.

The revocation period is 14 DAYS from the date on which you or a third party designated by you, other than the carrier, have or respectively has, taken possession of the goods.

In order to exercise your right of revocation, you must inform us under

4D CoreSpeed GmbH
Am Graben 1
21339 Lüneburg
Phone +49 4131 28 747 0
Mail 4dservice (at) 4dpro.de

by way of an unambiguous statement (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can do so via the annexed sample revocation form, the specific use thereof is however not mandatory.

In order to comply with the revocation period, it is sufficient that the notification about the exercise of the right of revocation is dispatched before the end of revocation period.

Consequences of the revocation

In case you revoke this contract, we will immediately reimburse all payments that we have received from you, including the delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery that is different from the most favourable standard delivery offered by us), however at the latest within fourteen days from the date on which the notification about your revocation of this contract, is received by us. In the case of this reimbursement, we use the same method of payment that you have used in the original transaction, unless it has explicitly been agreed otherwise with you; you will under no circumstances be charged fees on account of this reimbursement. We may withhold the reimbursement until we have received the returned goods, or until you have demonstrated that you have returned the goods, authoritative is whichever takes effect earlier.

You have the obligation to immediately return or handover the goods to us, in any event not later than fourteen days from the date on which you notified us about the revocation of this contract. The deadline shall be deemed to be complied with, insofar as you send the goods before the expiry of the deadline of fourteen days. Goods that can not be normally returned by post, on account of their nature, shall be picked up by us. You shall bear the direct costs for the return of the goods. In the case of goods that can not be normally returned by post, on account of their nature and have to be picked up by us, this amounts to € 54 (within Germany).

You only need to pay for any diminished value of goods, insofar as the value loss is due to an unnecessary handling of the goods on your part, in order to ascertain the nature, characteristics and functioning thereof.

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Sample-revocation form

 

(In case you want to revoke the contract, please fill out this form and send it back to us.)

To

4D CoreSpeed GmbH
Am Graben 1
21339 Lüneburg
Phone +49 4131 28 747 0
Mail 4dservice (at) 4dpro.de

 

I / We (*) herewith revoke the contract that I / we (*) have concluded for the purchase of the following goods (*)

 

 

 

Ordered on (*) / received on (*)

 

Name of the consumer

 

Address of the consumer

 

 

Signature of the consumer (only in the case of notification on paper)

 

 

Date

 

(*) Please delete as applicable.

 

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Reference to the non-existence of the right of revocation

The right of revocation does not exist for distance contracts,

-         in the case of the delivery of sealed goods, which are not suitable for return due to health or hygiene reasons, insofar as they were unsealed after delivery,

-         in the case of the delivery of audio or video recordings or computer software in a sealed package, insofar as the seal was removed after delivery.

Revocation instruction for services such as our courses for non-commercial customers

Right of revocation

You have the right to revoke this contract within fourteen days without stating reasons. The revocation period amounts to fourteen days from the date of the conclusion of the contract
Note: The right to cancel does not apply to the following kind of contracts:
-  services if the contract provides for a specific date or period of performance
In order to exercise your right of revocation, you must inform us under

4D CoreSpeed GmbH
Am Graben 1
21339 Lüneburg
Phone +49 4131 28 747 0
Mail 4dservice (at) 4dpro.de

by way of an unambiguous statement (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can do so via the annexed sample revocation form, the specific use thereof is however not mandatory. In order to comply with the revocation period, it is sufficient that the notification about the exercise of the right of revocation is dispatched before the end of revocation period.

Consequences of the revocation

In case you revoke this contract, we will immediately reimburse all payments that we have received from you, including the delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery that is different from the most favourable standard delivery offered by us), however at the latest within fourteen days from the date on which the notification about your revocation of this contract, is received by us. In the case of this reimbursement, we use the same method of payment that you have used in the original transaction, unless it has explicitly been agreed otherwise with you; you will under no circumstances be charged fees on account of this reimbursement.

Insofar as you have required that the services should already begin during the revocation period, you have to pay us a reasonable amount, which corresponds to the proportion of the services already provisioned up to the date on which you notify us about the exercise of the right of revocation of this contract, in comparison to the full scope thereof that is foreseen in the contract.

 


Revocation form

(In case you want to revoke the contract, please fill out this form and send it back to us.)

To

4D CoreSpeed GmbH
Am Graben 1
21339 Lüneburg
Phone +49 4131 28 747 0
Mail 4dservice (at) 4dpro.de

I / We (*) herewith revoke the contract that I / we (*) have concluded for the provision of the following service (*)

Ordered on (*) / received on (*)

Name of the consumer

Address of the consumer

Signature of the consumer (only in the case of notification on paper)

Date